Leon's Furniture is a well-established brand that has been providing high-quality furniture and home decor solutions to its customers for several years. With a reputation for offering stylish and durable products, Leon's Furniture has become a trusted name in the industry. The brand stands out not only for its wide range of furniture options but also for its commitment to customer satisfaction. Leon's Furniture strives to create comfortable and inviting spaces for customers, ensuring that every piece of furniture enhances the aesthetics and functionality of their homes. With a dedicated team of professionals and a vast selection of furniture, Leon's Furniture continues to be a go-to destination for individuals seeking top-notch home furnishing solutions.
Amenities and More
- Service options
- Kerbside pickup
- In-store shopping
- In-store pick-up
- Accessibility
- Wheelchair-accessible entrance
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
Reviews
The customer service and employee expertise at Leon’s was wonderful! The only critique is that customers should be given more information and guidance about how to/what to specifically measure for before purchasing large items. This may prevent customers from having to re-select an item when the first choice doesn’t fit in their home. Otherwise, Leon’s is amazing!
A nightmare and horrible after sales customer service. I purchased three, three seat recliners from Leon's Regina in July. Within couple weeks touchscreen light installed on one of the recliner stopped working. I purchased an exclusive protection plan to cover any kind of damage happening to my recliners. So I called the customer service and raised my concern. They sent a technician to see what the issue is. He said the light needs to be replaced. To check what was wrong with the light, he tore the entire cloth from the bottom. They said they will repair this once they come to install the lights. They said they need to order the light from outside Canada. I said okay. They got that light in January but never gave me a call. When I called them they said they have got the light but you need to pick up by yourself and the technician will come to your home to install it. Are you guys real that I need to come and pick up the light after paying for a Protection Plan? That is unreal. They also mentioned that technician will be coming from outside Regina but we are not sure when he will.Till Today I haven't heard anything from the company. From July to January, it was me who kept calling but no update from the Leon's. They have to fix the light ASAP as They made me purchased the protection plan. But that is for sure this my first and last purchase from Leon's and never return to this company again. Highly Not recommending this company to anyone further. Zero Star
I shopped and purchased a Recliner for $999 plus tax in July with free delivery. It wasn't real leather. In August the price dropped $300 dollars. So I went back in and they refunded $374 including tax with price match guarantee. Now in October the chair finally came in and they called and said I owe them $40 dollars because they refunded too much. I agreed and said fine, even though it was their error, I will pay the $40 dollars. I then asked when can I arrange delivery? She says, oh because we price matched there is no more free delivery. Delivery is $55 plus tax. Umm what? Thats not fair. So now you want $40 dollars plus $55? I said forget it. I went in and canceled the order. On the way out I saw a real leather recliner for $999, the same as the original price. So I just went online and ordered it and it came with free delivery!
We had an issue with the first stove that was delivered Saturday. Went into Leon's and got it sorted. New stove arrived today and it was delivered by 2 excellent installers!
Worst Customer Service ever. All of their product was faulty, moreover, when I reviewed their product on their website, they didn't even publish it. I ordered a bedset. One of the drawers for the dresser was warped, the back layer of the mirror was coming off, 2 huge cracks on the legboard and headboard, slats were broken. They offered me the replacement but asked me to disassemble the old bed for them so that they could take it back and deliver the new one which I also have to assemble. It's not my fault that their products were faulty then why would I disassemble (which they asked me to assemble the faulty bed so that I could use it for now, otherwise I would not do it given that I knew I had to give it back to them)and assemble the new one? Also while assembling their product my infant got injured. In exchange what they offered is $100 compensation for disassembling and assembling the bedset. I was also told since the bedset I bought was on sale that's why they couldn't do anything more than that. What a policy! Just to let you know even after the sale, my whole order was more than $3500.
Not just that, their technician came to see the faulty drawer and he said he would order a new one. I called them after 10 days of the technician visit and got to know that the order was not placed. Wow!
NOT RECOMMENDED AT ALL!
Edit: so when we went to the store to talk about the issues, they increased the compensation from $100 to $200. Still won't be recommending anyone. So much hassle to handle.
Leon's is a large famous Furniture Store having a wide range of Beds,Sofa,Dining Tables,Chairs,Almirah,rugs n mats,other home furnishings,office furniture,Electronics Home Appliances, etc. Staff is experienced and helpful. Prices are a bit high when compared with market competitors.
Observed difference in Bed dimensions ( Image on web vs. Actual on display).
Good place to visit while planning to purchase furniture and furnishings.
If I say about the quality and design, in one word its best.
Almost all of my furniture I brought from Leon's.
The sales representative are experienced and they always provide the right guidance as per our need. Customer service are outstanding, they always provide the right feedback.
Thanks and hope to come again
Got the fridge we wanted at a decent price. Ours died unexpectedly last Sunday evening so we bought on Monday morning. Arranged for delivery and they were able to deliver on Friday morning (today) so it has all worked out. Only issue was that someone from Leon’s called my number yesterday and left a message but I could NOT understand a word she said. I still don’t know what she was calling about, I assume it was to remind me of the delivery date? Other than that, the entire process went smoothly and I recommend anyone to deal with Madelyn when purchasing appliances.
Location
Hours
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Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
10:00 AM - 08:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
10:00 AM - 08:00 PM
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Saturday
10:00 AM - 06:00 PM
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Sunday
11:00 AM - 05:00 PM
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